Privacy Notice

Effective: February 2026

This notice describes how AlinHousing handles personal information submitted through its website and service intake forms. It provides a clear picture of what is collected, why it is collected, and how it stays protected.

When a visitor submits a quote request, contact form, or account registration, the following categories of information may be gathered:

• Full name and contact details including email address and phone number
• Property address and relevant details such as construction type and year built
• Coverage preferences and existing policy information provided voluntarily
• Device and browsing data collected automatically when visiting the site

Only information that is relevant to delivering accurate home insurance guidance is requested. Submitting any form on this site is voluntary.

Personal and property information serves specific purposes related to insurance guidance and service delivery:

• Preparing and presenting relevant home insurance quote options
• Following up on submitted inquiries with coverage details
• Sending policy reminders and renewal notifications where consent is given
• Improving the site experience based on aggregated, non-identifiable usage patterns

Information is not used for purposes beyond those listed above without prior notification and, where applicable, additional consent.

Information may be shared in limited and defined circumstances:

• With insurance carriers and their authorised representatives when needed to prepare a quote or bind a policy
• With service providers who assist in operating the website or managing communications, under confidentiality obligations
• When required by law, regulation, or a valid legal process

Any third party who receives information is required to handle it in accordance with applicable privacy standards and only for the purpose for which it was shared.

Reasonable administrative, technical, and physical safeguards are in place to protect submitted information from unauthorised access, disclosure, or misuse. These include encrypted transmission of data and restricted access controls for any information stored internally.

No method of transmission over the internet is completely secure. While strong safeguards are maintained, absolute security cannot be guaranteed.

The site uses cookies and similar technologies to support functionality and understand how visitors interact with content:

• Essential cookies necessary for the site to operate correctly
• Analytics tools that provide aggregated usage data to improve the site experience

Browser settings can be adjusted to decline cookies, though some site functions may not operate as intended if cookies are disabled.

Individuals whose information has been submitted retain certain rights regarding that information:

• Requesting confirmation of whether personal information is held
• Requesting correction of inaccurate information
• Requesting deletion of information where no ongoing legal or service obligation requires retention
• Withdrawing consent for marketing communications at any time

Requests related to personal information can be submitted through the contact channels provided below. Responses are provided within a reasonable timeframe.

Where consent has been provided, AlinHousing may send SMS messages related to home insurance services, including quote confirmations, coverage updates, and policy reminders. Marketing messages about available home insurance plans may also be sent where separate consent has been given.

To stop receiving SMS communications, reply STOP to any message received. For assistance, reply HELP. Standard message and data rates may apply. Message frequency varies based on the stage of the inquiry.

Questions about this notice or requests regarding personal information can be directed through any of the following: